FM CONTROL, S.L. is commited to the protection of privacy personal data that we are processing. This policy describes how we can processing this data and users reserved rights about their personal data, both of them online on this website ( and subdomains , microsites as when it facilitates us off -line the interested or third party as health centers or insurers for us to provide services.

1.- Your consent:

Please read this policy carefully and make sure that you understand and agree with it, before accessing or using any of our services, provide us with your personal data, including sensitive data subject to special protection health insurers or insurance companies to provide services) and if you don't agree with it, don't use this website or provide your data to us or the entities mentioned above. By accessing this site, using any of its services or providing us with your information, either to us or to the aforementioned entities, either online or offline, we will understand it as a clear affirmative action by which you give us your consent (when necessary) to process your data for the purposes indicated below.
 2.- Who is responsible for the treatment of your data?
Postal address: C / Basaldea, 13 P.I. Jundiz 01015 - Vitoria-Gasteiz (Álava)
3.- How have we obtained your data?
If you are already a customer, you have provided us, either offline or online when requesting our services in order to maintain the contractual relationship with you. In the case of implants and customized templates, the client's data are provided by the client himself or by the insurance company that covers the cost of the implant, the doctor or the health center that prescribes it. The categories of data we are dealing with are: identification data, postal or electronic addresses, economic data. We treat specially protected data
If you have provided the information through this website, we collect information, for example, when you access the page, fill any form with personal data or when you communicate with us directly by email.
When you voluntarily enter your personal data, you guarantee that you are able to provide this information and that the information is true, accurate, up-to-date, non-confidential, that it does not violate any contractual restrictions or rights of third parties and you agree not to supplant other Users using their registration data to the different services and / or contents of the Website.
You have the responsibility to keep your data correct and up to date, declining all responsibility in case of not doing so.
4.- Why do we treat your data?
We can treat them for different purposes, for example:

If you are a direct client of ours or your data has been communicated by an insurance company that covers the cost of the implant, a doctor or a health center that prescribes it, we will use them to maintain contact and communication with clients and suppliers, budgets and control of bids submitted, management and billing of services provided / requested, justification of the insured expense and the commercial and / or contractual relationship derived therefrom.
If you are a mere user of our websites to maintain contact and communication with you and manage the requests you make on line
3.- How long will we keep your data?
The personal data that you provide us with will be preserved while you do not ask us to remove it, even if it is requested, we may maintain it, limiting its treatment, only for compliance with legal obligations and / or exercise or defense of claims.
4.- What is the legitimation for the treatment of your data?
The legal basis that legitimates us for the treatment of your data is the contractual or commercial relationship existing between the parties either with you if you are a current or potential customer, or with the insurance company that covers the cost of the implant, the doctor or the health center that prescribes it in the event that they are the ones who communicate your data to us. It may also be the legitimate interest of such third parties to invoice the prescribed implants or templates.
In addition, your consent if you have made a request through our website in the case of being a mere user of it. This consent is given unequivocally by providing us with your online data through our website or off line, this contribution being considered a clear affirmative act expressing such consent.
The sensitive data provided are subject to special protection and the legitimacy to treat them is your express consent. This consent is given unequivocally by providing us with your data, such facilitation being considered a clear affirmative act expressing such consent.
5.- To which recipients we can communicate your data?
We inform you that the information you provide may be communicated to third parties for the fulfillment of purposes directly related to legitimate functions of assignor and assignee such as:

To banks for the management of collections and payments
To entities or bodies to which there is a legal obligation to make data communications (Tax Administration ...)
To your health insurance, in case of being a patient derived for billing purposes and / or justification of the insured expense.


1. Public Administrations with jurisdiction in the matter

6.- What are your rights when you provide your data?
Right of access: You can ask us what personal data we are trying to request even a copy of the same.
Right of rectification: You can ask us to rectify inaccurate personal data or to complete those that are incomplete, including by means of an additional declaration.
Right of suppression (right to forget): You may request the deletion of your personal data when: they are not necessary for the purposes for which they were collected, withdraw your consent, have been illicit treatment thereof or for compliance with a legal obligation .
Right to limit treatment: You can ask us to limit the processing of your data, in which case we will only keep them for the exercise or defense of claims.
Right to portability of data: You can ask us to return you (or a third party that you indicate) your personal data in a structured, commonly used and machine readable format.
Right of opposition: You can oppose the treatment of your data if that treatment is based on the legitimate interest of the person responsible for the file or is for advertising purposes.
In order to exercise all these rights you can address us by means of a written and signed request, enclosing in any case a copy of your ID, at the postal or electronic address indicated in section 2 of this same privacy policy. In case of modification of your data you must notify it in the same direction, declining all responsibility for the company in case of not doing so
Once you have received any of the above requests we will respond within a maximum of 10 days
You have the right to complain to the Spanish Data Protection Agency. If you want more information about the rights that you can exercise and for the application of models of exercise forms of rights you can visit the website of the Spanish Agency for Data Protection,

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©2017       FMCONTROL   C/Basaldea, 13 Júndiz 01015 Vitoria-Gasteiz SPAIN.  Tel: +34 945.290.918